Question 1

What are your earrings made of?

Accepted Answer

Our earrings are made of genuine leather, or Souffle Polymer Clay. All hardware is lead and nickel free making them hypoallergenic. Backings are made of silicone for secure and comfort fit.

Question 2

Once my order is placed, how long will it take to get to me?"

Accepted Answer

Your order will be processed within 3-5 business days. You will receive an email when your order is received on our end and another when it has been shipped. Local shipping within Newfoundland takes between 2-5 business days, other parts of Canada is generally between 5-10 days.
 
Worldwide Shipping can take 5-15 business days.

Question 3

Can I return or exchange my purchase?

Accepted Answer

Due to hygiene reasons, we cannot accept returns or exchanges, all sales are final.
 
However, If there is a defect with your product, please contact us within 30 days of your shipment. You must include a description and photo so we can address your concern (email knotswooden@gmail.com). 
 
If the defect is significant and the item is not wearable, you will be issued a full credit to put towards any future purchases made on this website.

Question 4

Where do you ship to?

Accepted Answer

We ship worldwide

NEXT LAUNCH: FEBRUARY 9, 2026 @ 7PM NL STANDARD TIME

FREQUENTLY ASKED QUESTIONS