SHIPPING POLICY:
My current processing time is 3-5 business days (excluding weekends) prior to shipment but usually I try to get orders out in 1-3 business days.
Custom Orders & Wholesale Orders have 7-14 business day processing time.
I offer standard shipping within Canada for $4.00 CA. This is 7-10 business days through Canada Post and is an UNTRACKED parcel with NO insurance.
Expedited Shipping (Canada Only) is a flat rate of $15.00. This is 3-5 business days through Canada Post. This shipping service is tracked and insured.
All other Countries shipping is a flat rate of $15.00.
REFUND POLICY:
All items are final sale
However; I will gladly offer a refund only if the product has been damaged or lost in the mail. Contact my email knotswooden@gmail.com with your order number and a brief description of the issue. Include pictures if the item has been damaged.
I do not offer exchanges.